How We Protect Your Data
Six core principles that form the foundation of privacy protection on the 711kelab platform
Advanced Data Encryption
All information transmitted between your device and 711kelab servers is protected with 256-bit SSL encryption. This technology ensures your personal and financial data cannot be accessed by unauthorized parties.
Secure Data Storage
Members' personal data is stored in certified data centres equipped with strict physical and digital access controls. Only authorised personnel may access sensitive member information.
Member Privacy Controls
You have full control over your personal data. Through your 711kelab account, you can review, update, or request the deletion of certain information at any time.
No Data Sales
711kelab does not sell, rent, or disclose members' personal information to third parties for marketing purposes. Your data is used solely for platform operations and transaction verification.
Transaction Privacy
Every financial transaction on the 711kelab platform is processed with complete confidentiality. Your payment records and game history are never shared with any other party without your explicit consent.
Legal Compliance
711kelab's privacy policy complies with data protection legal requirements in force in Malaysia. We continuously update our privacy practices in line with the latest regulatory developments.
This Privacy Policy describes the data collection and usage practices of 711kelab. By using our platform, you agree to the terms set out in this document. Please read carefully before registering or continuing to use the platform.
01 Introduction
711kelab respects the privacy of all its users and is committed to protecting the personal information you share with us. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your information when you use our website, mobile app, and all services provided by the 711kelab platform.
This document applies to all registered members and visitors using any part of the 711kelab platform. By registering an account or continuing to use the platform, you acknowledge that you have read and fully understood this Privacy Policy.
If you have any privacy-related questions or concerns, our team is here to help. Contact details are provided at the end of this document.
02 Information We Collect
We collect various types of information to ensure 711kelab services run smoothly, securely, and meet the needs of every member. The information collected falls into three main categories:
Information you provide directly:
- Full name as stated on your identity document (MyKad / passport)
- Active email address used for platform communications
- Mobile phone number for two-factor authentication and notifications
- Date of birth for age verification purposes
- Bank account details for processing deposits and withdrawals
- KYC documents including copies of identification card or bank statements when required
Information collected automatically:
- IP address and estimated geographic location based on IP
- Device type, operating system, and web browser version used
- Session data including login times, session duration, and pages visited
- Game history and wagering activity on the platform
- Technical data on app performance and system errors
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | Throughout the membership period + 7 years |
| Financial Data | Transaction processing | 7 years (legal requirement) |
| Activity Data | Security & improvements | 24 months |
| Technical Data | Technical support & analytics | 12 months |
03 How We Use Your Data
The information collected is used solely to ensure the 711kelab platform operates efficiently and delivers the best experience to every member. The following are the primary purposes for data use:
- To create and manage member accounts, including the login process and identity verification
- To process deposits, withdrawals, and all financial transactions accurately and securely
- To meet legal compliance requirements including anti-money laundering (AML) and KYC processes
- To send important notifications regarding your account, transactions, and platform updates
- To inform you of relevant promotions, bonuses, and exclusive offers (only if you have consented to receive marketing communications)
- To detect and prevent fraud, hacking, and suspicious activities that could compromise platform security
- To improve products, features, and the user interface based on aggregated usage data
- To provide efficient customer support whenever you contact our team
711kelab will not use your personal data for any purpose not stated in this Policy without first obtaining your additional consent.
04 Information Sharing & Disclosure
711kelab does not sell, rent, or transfer your personal information to third parties for marketing or commercial purposes. However, in certain limited situations, your information may be shared with the following parties:
- Payment service providers — to process your deposits and withdrawals through payment gateways integrated with the platform
- Game providers — minimum session information required to ensure games function correctly from providers partnered with 711kelab
- Legal authorities — when required by court order, law enforcement agency request, or applicable regulatory obligation
- Analytics company — aggregated data that cannot identify individuals, used solely for platform performance analysis
Every third party that receives 711kelab member data is bound by a strict data protection agreement and is prohibited from using that information for any purpose beyond what has been agreed upon.
All third-party service providers we work with have been vetted and comply with the data security standards set by 711kelab.
05 Data Security
The security of your personal information is the highest priority at 711kelab. We implement multiple layers of technical and organisational protection to ensure your data remains secure at all times:
- Data encryption in transit using TLS 1.3 protocol and 256-bit SSL certificates for all communications between your device and our servers
- Encryption of data at rest on servers using AES-256 encryption standard
- Two-factor authentication (2FA) for all member accounts to prevent unauthorized access
- 24/7 security monitoring by an experienced cybersecurity team
- Strict internal access controls — only designated staff with a legitimate work need may access sensitive data
- Regular security audits and penetration testing by independent parties
- A comprehensive incident response plan to address any data breaches swiftly
While we take all reasonable measures to protect your data, no security system is entirely perfect. We encourage you to also take precautions such as using a strong password and not sharing your login credentials with anyone.
06 Cookies & Tracking Technologies
The 711kelab platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
- Essential Cookies — required for core platform functions such as login sessions and security; cannot be disabled
- Performance Cookies — collects information on how you use the platform to help us improve performance and usability
- Functional Cookies — stores your preferences such as language and display settings for a more personalized experience
- Analytics Cookies — helps us understand usage patterns on an aggregated and anonymous basis for continuous improvement
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, refer to your browser's help documentation.
07 Your Privacy Rights
As a 711kelab member, you have the following privacy rights regarding your personal data. We are committed to facilitating the exercise of these rights:
Right of Access
You have the right to request a copy of all personal data we hold about you at any time.
Right to Rectification
You may request the correction of any inaccurate or incomplete information in your records.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal requirements.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing
You may request a restriction on the processing of your data under certain specified circumstances.
To exercise any of the above rights, please contact our data protection team via the email address listed in our contact section. We will process your request within 30 business days.
08 Data Retention & Deletion
711kelab retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by applicable law. Our data retention principles are as follows:
- Active account data is retained throughout your membership period and for a defined period after account closure
- Financial records and transactions are retained for seven (7) years after the last transaction to comply with Malaysia's financial regulatory requirements
- Log and security activity data is retained for 24 months for investigation purposes in the event of an incident
- Inactive accounts for more than 24 months will be contacted before any data management action is taken
When the retention period expires or you request data deletion (subject to eligibility), your data will be securely deleted using industry-standard data erasure methods, ensuring it cannot be recovered.
09 Children's Privacy
The 711kelab platform is exclusively for adult users aged 18 and above. We do not intentionally collect, store, or process any personal information from individuals under the age of 18.
If we discover that we have collected information from a minor without knowledge, the account will be closed immediately and all related data will be deleted from our system without delay.
If you suspect a minor is using this platform, please notify us immediately via the official 711kelab support email.
10 Privacy Policy Amendments
711kelab reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies used, legal requirements, or other relevant operational reasons.
When significant amendments occur, we will notify you via:
- In-platform notifications on 711kelab during your next login session
- Notification email sent to your registered address
- Update the "Last Updated" date at the top of this document
Continued use of the 711kelab platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your information.
11 Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the 711kelab data protection team is ready to assist.
- Data Protection Email: [email protected]
- General Support Email: [email protected]
- Response Time: Within 3 business days for general enquiries; 30 business days for formal data rights requests
For inquiries related to exercising your privacy rights, please clearly state the type of request in your email along with your member account number to expedite the process. All privacy-related communications are handled with complete confidentiality by our trained team.
You may also visit the Frequently Asked Questions (FAQ) us for answers to the most frequently asked privacy questions by 711kelab members.
Join 711kelab — Your Privacy is Fully Protected
With state-of-the-art encryption and our commitment to data protection, you can play with peace of mind. Register an account today and enjoy a safe online entertainment experience with 711kelab.